Contact Us
We'd Love to Hear From You
Have a question about an order, need help finding the right size, want to know more about our fabrics, or just want to say hello? We're always happy to help.
At Ekaara, every message matters. We think good customer service matters as much as good clothing.
Customer support
Email: support@shopekaara.com
WhatsApp: +91 76663 68125
We aim to respond to every message within one business day.
Registered address
Ekaara
Kharadi
Pune, Maharashtra 411014
India
Need Help With Your Order?
We can help with order status, shipping and delivery, exchanges, size and fit, product details, and payment questions. Including your order ID in your email helps us get back to you faster.
Useful links: Shipping and Delivery, Exchanges, Size Guide, Frequently Asked Questions.
Not sure which size to take?
Send us your bust, waist and hip measurements along with the piece you are considering, and we will tell you honestly which size to order. We would rather get it right the first time.
Our Promise to You
Every email is read by a real person on our team, because behind every message is a real customer. Whether you need help, have a suggestion, or just want to say hello, we'll do our best to give you a thoughtful, timely response.
Thank you for choosing Ekaara. We're glad to be part of your journey, one piece at a time.
This might answer it faster
Where is my order?
You get a tracking link by email and SMS when the parcel leaves us. If it has been more than 8 working days, write to us with your order number.
Can I change my address after ordering?
Yes, if the order has not shipped. Email us within a few hours of placing it and we will update the label.
Do you take bulk or wholesale orders?
We do, in limited quantities. Write to support@shopekaara.com with what you need and a rough timeline.